UAE Mystery Shopper
iOS app by United Arab Emirates Government. Lifestyle · United Arab Emirates Government
- Store rating
- 3.32 / 5
- Store rating count
- 19
- Download price
- Free to download
- In-app purchases
- Unknown
- Version
- 2.9
- Listing last refreshed
- 2026-09-15
View the original store listing
Store description excerpt
UAE Mystery Shopper application is available in 8 languages; namely, Arabic, English, Urdu, Hindi, Spanish, Chinese, French and Russian, to cater to the needs of customers from different nationalities in United Arab Emirates. Users can evaluate the overall experience at the service center and rate the various aspects of their experience including the location, parking spaces, reception, waiting time, clear process, completion time, service fees, payment method and employee attitude. Customers can share their feedback on the smart application either during or after their visit to the service center. The comments section allows users to elaborate further on their experience, thus providing government entities with extensive data that help in pinpointing strengths and weaknesses. This app, developed by the Emirates Government Services Excellence Program (EGSEP), has been launched by Sheikh Mohammad recently with a view to empower customers, listen to customer voice, measure customer satisfaction and increase citizen happiness.
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