Triq Innovations Empolyee

Name: Triq Innovations Empolyee
Author: Triq Innovations

Android app by Triq Innovations. Tools · Triq Innovations

Store rating: Unknown
Store rating count: Unknown
Download price: Free to download
In-app purchases: Not listed in captured metadata
Version: 1.0.0
Listing last refreshed: 2026-09-15

Store description excerpt

TRIQ Innovations – Track. Resolve. Integrate. Quality. TRIQ Innovations is a cutting-edge global service and operations management platform designed to connect machine manufacturers, glass processors, and service teams across countries — enabling seamless ticket management, installation workflows, communication, and performance analytics. Built for the industrial machinery ecosystem, TRIQ empowers stakeholders to operate efficiently through intelligent automation, multilingual support, and transparent collaboration. • App Purpose & Functionality TRIQ streamlines the complex workflows between machinery manufacturers and their customers (processors) — helping manage: Service & Support Tickets (online & site visit-based) Machine Installations & Training Team Assignments & Attendance Customer Communication (chat, voice, video) Analytics Dashboards for Decision Makers Payment Integration & Charge Visibility Multi-language, Multi-country Network Support Every user — from a plant technician to a global service director — gets a role-specific dashboard with relevant tools, reports, and permissions. • Key Features • Smart Ticketing System Auto-fetch warranty status, machine details, and applicable charges Two types: Online Support & On-Site Visit Clear visibility on charges based on service type, warranty, travel, and location Media uploads, error codes, issue description fields Step-by-step guided flow with review and payment page • Multilingual Chat, Voice & Video Call Integration Language barriers removed with real-time multilingual messaging Video and voice calls enabled for remote troubleshooting and training • Role-Based Access & Dashboards Customized views for: Machine Users (CEO, Plant Head, Operator, Maintenance) Manufacturers (Sales Head, Service Engineer, CRM, HR, Finance) Cards show relevant KPIs, tasks, team views, and ticket escalations • Powerful Analytics Live ticket trends, machine performance, service resolution times, employee reports Graphical dashboards for Directors, CEOs, and Country Heads • Global Support Structure Handle multi-country deployments with country-wise teams Each country gets its own engineers, managers, and CRM flow Scalable to any number of factories or customer branches • Security & Access Control Role-based permissions OTP / biometric login options Secure file/media upload and ticket storage • Integrated Payment & Wallet System Show payable amount during ticket review Accept payments via wallet, card, or bank Automated invoicing based on country and role • Universal Language & Region Support Interface and messages localized to user language Region-specific charges, terms, and service teams • User Benefits For Manufacturers: Faster issue resolution and reduced support burden Structured data across service, sales, and HR departments Global CRM control for customer happiness For Processors/Customers: Transparent charges before payment Easy ticket creation with stepwise guidance No confusion over warranty or

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