Tentaq
Android app by Tentaq. Productivity · Tentaq
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.9.158
- Listing last refreshed
- 2026-09-12
View the original store listing
Store description excerpt
Complementary Android application for Tentaq's service management solution. The application assists your team in the real-time management of services both internally and with customers. Here is a description of the main functions: • Simple and user-friendly user interface allowing automatic follow-up of the various stages of a service request; • The Tentaq solution allows the simultaneous use of several multitasking and multi-user consoles, adaptable to the various time zones of customers; • Interface for monitoring operations and real-time geolocation of service offices, employees and customers; • Full autonomy of the application during off-grid use and synchronization as needed; • Secure access via authentication to the central server and based on user permissions; • Management of service requests according to equipment and according to associated maintenance agreements via logical groups of equipment; • Bidirectional management of notifications to intervention groups and automated monitoring of intervention times and functional and management escalations according to the ITIL model; • Autonomous mobile interface that automatically registers arrivals and departures from the workplace as well as a manual mode for recording the start and end of work; • Ability to record service messages and notes for follow-up of requests • Possibility of receiving and consulting reference documents associated with the client and with a service request; • Possibility to save photos of the work done and associate them with the service request; • Long-term archiving and consultation of completed requests and associated documents; • Complete management of service vehicles and their trips via the mobile application. You can consult the privacy policy of the Tentaq mobile application at the address: https://www.tentaq.com/confidentialite-application-mobile You may consult the Tentaq Mobile Application Privacy Policy at: https://www.tentaq.com/privacy-mobile-application
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