Te Ouve
Android app by Prefeitura de Contagem. Communication · Prefeitura de Contagem
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.0.0
- Listing last refreshed
- 2026-09-16
View the original store listing
Store description excerpt
"Te Ouve" is the official app of the Education Ombudsman of Contagem/MG. This is a direct and transparent channel where your voice is heard and helps build quality public education for all. We believe that community participation is key to the continuous improvement of our schools. Through this space, students, families, staff, and citizens can communicate quickly and securely with the Municipal Department of Education. The app allows you to send various types of feedback, ensuring that your request reaches the correct department efficiently. You can send suggestions with ideas to improve school services and pedagogical projects, or register complaints about problems related to service, infrastructure, and services provided. The channel is also essential for reporting irregularities or inappropriate conduct, with a full guarantee of confidentiality and the option of anonymity. In addition, it is possible to send compliments to recognize the work of outstanding professionals and initiatives, or to request information to clarify doubts about municipal education processes and data. The operating process was designed to be simple and accessible to everyone. When initiating a complaint, you choose the type of report, fill out the form with the necessary details, and can attach evidence such as photos or documents. During submission, you decide whether you wish to identify yourself or remain anonymous, an option always available for complaints. After submission, the system generates a protocol code that allows you to track the progress of your request in real time through the application itself, culminating in receiving the official opinion of the responsible technical team directly on your mobile phone. The Education Ombudsman analyzes each complaint with seriousness and absolute confidentiality. Our commitment is to mediate solutions, promote transparency, and ensure that the needs of the school community are met with agility and respect. Your contribution is fundamental to the success of public management. Download Te Ouve and help us transform education in Contagem through your active participation.
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