SwabhiPro
Android app by Infoyashonand Technology Pvt Ltd. Communication · Infoyashonand Technology Pvt Ltd
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.8
- Listing last refreshed
- 2026-09-16
View the original store listing
Store description excerpt
SwabhiPro is a modern, collaborative support ticket and service management application designed to simplify communication and streamline issue resolution between customers, support teams, and administrators. Whether you are a customer seeking quick assistance, a support representative managing a task queue, or an administrator supervising operations, SwabhiPro provides a centralized hub to get things resolved efficiently. KEY FEATURES: 1. For Customers: * Easy Ticket Creation: File support tickets in seconds. Provide a title, choose a category, write a description, and optionally upload image attachments/screenshots to explain the issue clearly. * Real-time Tracking: Monitor the progress of your tickets from "Open" and "In Progress" to "Resolved" and "Closed." * Multilingual Support: Switch languages seamlessly (including English and Marathi) for a personalized and localized experience. 2. For Support & Service Representatives: * Centralized Queue: View open tickets in real time and assign/claim them instantly. * Status Management: Update ticket progress, log resolution details, and coordinate with customers directly. * Departmental Routing: Keep workflows organized with filters for support, billing, technical assistance, and more. 3. For Administrators: * Performance Dashboard: Access high-level analytics, view active tickets, and monitor overall support activity. * User Management: Oversee internal staff roles, manage employee directories, and assign user permissions. * Broadcast Announcements: Publish and push system-wide notices or target announcements directly to customers or support teams. ADDITIONAL HIGHLIGHTS: * Powered by Firebase: Secure sign-ins, real-time Firestore database synchronization, and reliable file uploads via Firebase Storage. * Push Notifications: Stay informed with instant alerts via Firebase Cloud Messaging (FCM) whenever a ticket status changes or an announcement is made. * Modern User Interface: Sleek, intuitive, and responsive design tailored for a premium user experience. Resolve issues faster, stay connected with your team, and simplify your support workflows. Download SwabhiPro today!
Review coverage
AppRill has captured 0 reviews for this app. This is a collected sample, separate from the store rating count. Latest review capture: Not captured yet.
Recent captured chart positions
No chart positions have been captured for this app yet.
Chart position, rating count and review coverage do not establish downloads, revenue or profit. Understand the differences.