ServiceDesk Plus | On-premises
Android app by ManageEngine. Business · ManageEngine
- Store rating
- 2.91 / 5
- Store rating count
- 1355
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 6.4.9
- Listing last refreshed
- 2026-09-14
View the original store listing
Store description excerpt
Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: Break down requests into tasks, assign them, and track progress. Attachments: Add files and images to requests for reference. Work logs: Record time spent on requests. Solutions: Access prerecorded solutions for common issues. Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines. Calendar integration: View all your pending tickets as events on your mobile calendar app. Change approval: CAB members can quickly approve change requests. *Additional features:* Review and approve service requests and changes from your mobile device. Get real-time notifications on request assignments, replies, and approvals. Chat with end users right from the app. Create custom views and tailor the app to your preferences. If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now. Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.
Review coverage
AppRill has captured 150 reviews for this app. This is a collected sample, separate from the store rating count. Latest review capture: 2026-09-14.
Recent captured chart positions
No chart positions have been captured for this app yet.
Chart position, rating count and review coverage do not establish downloads, revenue or profit. Understand the differences.