Orbit By NavyBits
Android app by NavyBits. Communication · NavyBits
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.3.4
- Listing last refreshed
- 2026-09-12
View the original store listing
Store description excerpt
Orbit is the mobile workspace for customer support agents. Stay on top of every conversation, respond to customers faster, and manage your team's workload — all from your phone. Orbit connects to your organization's self-hosted Orbit server, giving your team a dedicated, secure space to handle customer interactions across channels. CONVERSATIONS • View and reply to open, pending, and resolved conversations • Send text, images, videos, and audio messages • Use canned responses for fast, consistent replies • Assign, transfer, and escalate conversations between agents and teams • Get real-time updates via push notifications and live WebSocket s CONTACTS • Browse and search your full contact directory • View contact details, conversation history, and profile information • Edit contact records on the go CAMPAIGNS • Monitor WhatsApp campaign status and delivery stats • Track sent, delivered, read, and failed counts in real time • View campaign schedules and recurrence settings CALLS • Make and receive real-time voice calls with customers, right from • Native incoming-call screen — see and answer calls even when your phone is locked • Seamless handoff between chat and voice without leaving the app NOTIFICATIONS • Instant push notifications for new messages, assignments, transfers, and SLA breaches • In-app notification center with read/unread tracking TEAM FEATURES • Availability status management • Agent transfer inbox for seamless handoffs • Role-based access aligned with your organization's permissions SECURE BY DESIGN • All data stays on your organization's server — Orbit never storestact data • Authentication tokens stored in device-encrypted secure storage • Session management with automatic token refresh Orbit is built for teams that run Orbit as their customer support platform. A configured Orbit server is required to use this app. Contact your organization's administrator for access. Built by NavyBits.
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