ION Membership
Android app by PT.YETOYA SOLUSI INDONESIA. Productivity · PT.YETOYA SOLUSI INDONESIA
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.0.12
- Listing last refreshed
- 2026-09-15
View the original store listing
Store description excerpt
ION Membership is the official self-service portal for ION Network customers. Manage your broadband internet service anytime—check bills, pay, request package changes, create support tickets, and track technicians during installation—all from your smartphone. Securely log in with your registered mobile number + OTP. No need to remember complicated passwords. KEY FEATURES • Home & Service Status Convenient dashboard: connection status, active packages, recent bills, and shortcuts to your most frequently used features. • Bills & Payments View invoice history, monthly bill details, and pay directly through the app ("Pay now"). • Services & Packages • Change packages (upgrade/downgrade) • Purchase add-ons • Request address relocation • Request unsubscription • Test connection speed • Digital BAST signature upon installation completion • Track Technician Live While the installation is in progress, monitor the technician's position in real-time on the map—know when they arrive. • Support & Tickets Create new complaint tickets, monitor the status of the handling, and leave a customer satisfaction rating (CSAT) once the issue is resolved. • Notifications In-app notification box for billing updates, ticket status, technician schedules, and service information. Push notifications for important alerts. • New Order (Self-Order) Check coverage in your area, choose a package, and order new broadband service — without having to go to the office. • Affiliate Program Share referral codes, track successful referrals, leaderboards, and payout history (if you're registered in the ION affiliate program). • Account & Profile Manage profile data, re-upload your ID card if requested, and access account settings. • Outage & Maintenance Info View details of scheduled maintenance or network outages (war room) affecting your area. WHY ION MEMBERSHIP? ✓ 24/7 self-service — no need to call customer service for routine matters ✓ Transparent billing, pay anytime ✓ Track technicians during installation — no need to wait without news ✓ All customer service in one app REQUIRED PERMISSIONS • Location — verify coverage & track during installation (optional per feature) • Photos/Gallery — upload ID cards or supporting documents • Notifications — alerts about bills, tickets, and technician schedules SECURITY OTP login to your registered mobile number. The token is stored securely in your device's Keychain/Keystore. All data access is restricted to your customer account only. NOTE This app is for ION Network customers who are already registered or in the process of ordering. Ensure your mobile number is registered in the ION system. Need assistance? Contact ION Network customer service through the company's official channels. ©️ ION Network — ION Membership for our loyal customers.
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