IAna

Android app by Intrasocial. Communication · Intrasocial

Store rating
Unknown
Store rating count
Unknown
Download price
Free to download
In-app purchases
Not listed in captured metadata
Version
1.0.5
Listing last refreshed
2026-09-15

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Store description excerpt

IAna is a modern customer service platform that centralizes multi-channel conversations in one place, combining human agents and artificial intelligence agents to make service faster, more organized, and more efficient. With IAna, companies can serve customers via WhatsApp and Webchat, track conversations in real time, assign service to human agents, or let AI agents respond automatically based on a customized knowledge base. Key features: • Omnichannel service in a single dashboard • Configurable human and AI agents • Automated responses with AI trained on your knowledge base • Real-time conversations • Organization by status, channels, and assignees • Complete service history • Simple, fast, and productivity-focused interface

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