Hubchat Mobile
Android app by Hublab. Communication · Hublab
- Store rating
- Unknown
- Store rating count
- Unknown
- Download price
- Free to download
- In-app purchases
- Not listed in captured metadata
- Version
- 1.2.0
- Listing last refreshed
- 2026-09-11
View the original store listing
Store description excerpt
HubChat Mobile is the official HubChat platform app for customer service teams. With it, your team can handle, transfer, and close conversations in real time, from anywhere, maintaining the same quality of service as on a desktop. Ideal for companies that use omnichannel customer service via WhatsApp, Instagram, Facebook Messenger, and other channels integrated with HubChat, offering a fluid and centralized experience for agents and supervisors. KEY FEATURES • Real-time conversations Serve customers via WebSocket with instant message synchronization, without delay and without needing to refresh the screen. • Push notifications Receive immediate alerts when a new conversation enters the queue or a customer replies, even with the app closed. • Full media support Send and receive texts, audios, photos, videos, and documents — all securely stored on encrypted servers. • Audio recording Record voice messages directly from the app, with the same quality as a professional call. • Queue and active conversations View conversations awaiting attention separately from those already in progress with you. • Multiple companies and workspaces Manage customer service for different accounts and teams without leaving the app. • HSM templates (WhatsApp) Start new conversations using templates approved by WhatsApp Business, easily and within Meta's rules. • Call transfer Forward conversations to other agents or departments with just a few taps. • Closure and history Close resolved calls and keep the complete history organized for later reference. WHO IS HUBCHAT MOBILE FOR? • Customer service and support teams • Customer service, sales and pre-sales operations via WhatsApp • Companies with distributed customer service across multiple channels and departments • Supervisors who need to monitor calls in motion RESTRICTED ACCESS HubChat Mobile is a corporate tool. To use it, you need to have an agent account with a HubChat client company. The credentials are provided by your organization's administrator. ABOUT HUBLAB HubChat is developed by HubLab Consultoria e Desenvolvimento de Tecnologias LTDA, a company specializing in communication and customer service solutions. For more information, visit our website or contact your administrator.
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