Golis Agent

Android app by GOLIS TELECOM. Tools · GOLIS TELECOM

Store rating
Unknown
Store rating count
Unknown
Download price
Free to download
In-app purchases
Not listed in captured metadata
Version
VARY
Listing last refreshed
2026-09-12

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Store description excerpt

Golis Agent is the official field operations app for Golis Telecom authorized agents. Designed to streamline every customer service task from a single, easy-to-use mobile interface. 📱 KEY FEATURES 🔹 New SIM Registration Register new Golis SIM cards quickly and accurately with guided biometric capture, face detection, and ICCID scanning — ensuring compliance with all regulatory requirements. 🔹 Sahal Account Registration Open new Sahal mobile money accounts for customers on the spot. Supports combined New SIM + Sahal registration in a single workflow, as well as adding Sahal to an existing SIM. 🔹 SIM Features & Management Handle key SIM lifecycle actions including SIM swap, GSM changes, status changes, eSIM issuance, and customer information updates — all from one place. 🔹 SIM Renewal Requests Submit SIM card renewal requests digitally and track their real-time approval status through the integrated request list. 🔹 Complaints & Issue Management Log and manage customer complaints and technical issues directly from the field, with structured forms that route cases to the right support teams instantly. 🔹 SIM Inventory Dashboard View live SIM card stock statistics at a glance — blank SIMs, new SIMs, and today's sold quantities — helping agents manage inventory without manual tracking. 🔹 Secure Agent Authentication Two-factor login with OTP verification ensures only authorized Golis agents can access the platform, protecting sensitive customer data at every step. 🔹 Offline Awareness The app detects connectivity status in real time and alerts agents when certain features require an active internet connection, preventing incomplete transactions. --- 🏢 FOR GOLIS TELECOM AGENTS ONLY This application is exclusively for use by verified Golis Telecom agents and partners. Access requires valid agent credentials issued by Golis Telecom. Golis Telecom is a leading telecommunications provider in the Horn of Africa, delivering mobile voice, data, and mobile money services to millions of customers.

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