CSI Service System

Name: CSI Service System
Author: PT Catur Sukses Internasional

Android app by PT Catur Sukses Internasional. Productivity · PT Catur Sukses Internasional

Store rating: Unknown
Store rating count: Unknown
Download price: Free to download
In-app purchases: Not listed in captured metadata
Version: 2.0.8
Listing last refreshed: 2026-09-14

Store description excerpt

The CSI Service System App is an internal operational application specifically designed to accelerate and simplify the workflow of Customer Service teams, Operators, and Drivers within the CSI environment. With robust hardware integration and offline mode support, this application ensures that every goods received and returned transaction is recorded accurately and in real time in the field. This application has two main roles with specifically tailored workflows: OPERATOR ROLE (Internal & External) 1. Internal & External Goods Receipt: Quickly record incoming goods from customers and partners using a QR/Barcode scanner. 2. Check Driver: Verify the readiness of goods to be carried by drivers for delivery to vendors or customers. 3. Vendor Logistics Management: Manage the process of sending goods to vendors, tracking their transit status, and receiving goods back from vendors after processing. 4. Return to Customer: Prepare completed serviced goods for return to customers. DRIVER'S ROLE 1. Pickup & Return Schedule: View a structured daily task list for picking up items from stores/customers and returning service units. 2. Self-Scanning QR & Barcode: Scan customer IDs and item codes directly on-site for precise data validation. 3. Thermal Receipt Printing: Connect the app to a Bluetooth printer (ESC/POS) to instantly print a physical receipt as proof of delivery on-site. 4. Digital Signature: Equipped with a digital signature feature directly on the phone screen as valid and secure proof of delivery. SUPERIOR APPLICATION FEATURES • Quick Code Scanner: Uses modern camera technology to read barcodes and QR codes instantly. • Bluetooth Thermal Printing: Full support for portable thermal printers for wireless receipt printing. • Offline Data Storage: The system can still be used for data input even in areas with poor signal. Data will be synchronized automatically when the network is stable again. • Security & Error Monitoring: Integrated with performance tracking to ensure the application always runs stably and with minimal disruption.

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