CA Service Point

Name: CA Service Point
Author: Symantec Enterprise Division, Broadcom Inc.

Android app by Symantec Enterprise Division, Broadcom Inc.. Business · Symantec Enterprise Division, Broadcom Inc.

Store rating: Unknown
Store rating count: Unknown
Download price: Free to download
In-app purchases: Not listed in captured metadata
Version: 1.8.0
Listing last refreshed: 2026-09-10

Store description excerpt

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer

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